Returns & Exchanges

At jimmy., we want you to love your home as much as we do, which is why we offer a 30-day return policy on all furniture and decor items to ensure your space feels perfect. If your new piece isn't quite right, we are here to help you find an alternative or process a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully repackage your items in their original boxes with all protective padding to ensure safe transit back to our warehouse.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.